When it comes to durable goods, customer service isn’t always top of mind—especially in industries like pump manufacturing. Unfortunately, some companies don’t prioritize after-sales support, even though it plays a crucial role in long-term success. That’s why many businesses turn to trusted pump distributors like Hayes Pump Inc. for reliable parts and expert servicing. At Hayes Pump, we believe that strong customer relationships are the foundation of growth, which is why we focus on delivering quality products, fast service, and knowledgeable support tailored to your needs.

Pump Parts & Servicing from Hayes

As a leading pump distributor, Hayes Pump isn't just a middleman. We act as a bridge between manufacturers and customers, helping both sides succeed. Our deep understanding of the industry allows us to provide not only high-quality parts but also valuable guidance on the best solutions for your specific applications. By staying close to our clients, we can identify trends, anticipate needs, and ensure that every product we sell is supported with the right expertise. As one of the oldest and largest pump distributors in the Northeast, we serve as the eyes and ears of the pump industry in the region.

Factory-Trained Service with Premium Pump Parts

We carry only the highest quality pumps and parts from top manufacturers, including those used in filtration, metering, and liquid transfer. Our commitment to excellence means that your pumping systems run at peak performance. In addition to selling these products, we have a dedicated team of factory-trained technicians who specialize in pump repair and maintenance. They service a wide range of brands, including ITT Goulds, Sandpiper, Viking, and Gorman Rupp, ensuring that your equipment remains efficient and reliable.

ITT Goulds Pump Parts & Servicing

Hayes Pump is an authorized service provider for ITT Goulds across the Northeast, certified through independent audits. Our trained technicians help you select the right pump parts and perform repairs or maintenance when needed. Using genuine ITT Goulds components ensures optimal performance and maintains your warranty. We offer complete maintenance kits, field service, in-house rebuilding, and pump upgrades, along with three levels of service designed to improve efficiency and reliability over time.

We also provide advanced pump control systems, such as wireless monitoring, predictive maintenance, and variable speed drives (VSDs). These tools help you manage your pumping systems more effectively and reduce downtime.

Sandpiper Pump Parts

Known for their durability, Sandpiper pumps are widely used in industrial settings. Hayes Pump offers genuine Sandpiper parts either as individual components or in complete kits. In addition to repairs, we provide educational resources such as videos and a mobile app to help operators maintain their pumps efficiently.

The Sandpiper mobile app lets users check chemical compatibility, access pump specs, view product catalogs, estimate costs, track maintenance, and watch instructional videos. A simple scan of the QR code on the pump’s nameplate gives instant access to all relevant information.

Viking Pump Parts

Hayes Pump ensures the reliability of Viking pumps by supplying original gear reducers, motors, strainers, and other essential parts. We offer complete parts kits that make maintenance easier and less time-consuming. Additionally, we carry a wide range of energy-efficient motor options and various types of gear reducers to suit different applications.

Viking also provides a library of videos to assist with pump repairs, and Hayes Pump supports this with expert service and advice.

Custom Pump Parts

What happens when a pump is old and its parts are no longer available? That's where Hayes Pump steps in. Through our partnership with ITT’s ProCast® program, we can custom manufacture hard-to-find or obsolete pump parts. This includes 3D printing, CAD modeling, molding, and reengineered components that not only replace old parts but may even improve system performance.

With competitive pricing and high-quality materials, Hayes Pump delivers replacement parts that match or exceed OEM standards, helping you keep your aging equipment running smoothly.

Hayes Pump Servicing & Repair

Our technicians are factory-trained and equipped to handle repairs for any rotating equipment we represent. Whether the issue requires on-site service or in-house repairs, we have the expertise to get your pumps back up and running quickly. Our facility is regularly audited to ensure compliance with the highest industry standards.

If you're looking for expert support for your pump systems, contact the pump specialists at Hayes Pump today. Let us help you maximize the performance and lifespan of your equipment.

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