Xiamen Golden Trip to Saudi Arabia for the first time to carry out after-sales service training
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China Economic Net Xiamen July 31st, China Economic Net reporter learned from Xiamen Jinlong Wagons Co., Ltd. today that it will further intensify the overseas after-sales service of gold passenger cars, gain an in-depth understanding of the market, and provide technical support for overseas distributors. Engineers from the Technical Center for Travel Technology, business backbones and technicians from the Export Trade Department and his team traveled to Saudi Arabia for the first time to conduct a one-week training and business communication on the after-sales service of the Golden Brigade, especially on the electrical appliances.
According to reports, during the training period, the rich experience of the Golden Brigade technical engineers provided great help to the technicians of the Saudi dealers. They not only provided them with comprehensive training, but also prepared training materials, circuit diagrams, atlases and maintenance. Handbooks and other related information were recorded in CD-ROMs and distributed to various regions to make them more aware of the gold passenger car products and enhance their ability to solve practical problems on the site. At the same time, the after-sales service department affiliated to Saudi dealers was also trained. A lot of good opinions and suggestions were put forward so that the engineers of the Export Department of Golden Brigade could better help them familiar with the Golden Brig products, maintenance methods, maintenance and troubleshooting, etc. to ensure the sales and good use of gold passenger cars in Saudi Arabia. After the meeting, everyone expressed that they had benefited from it and thanked him very much for his hard work.
This time Saudi Arabia and his delegation strengthened the confidence of Saudi dealers. They said: Gold passenger cars are worthy of the name brand of China's passenger car industry. Such perfect and humanized after-sales services have truly served overseas consumers, and they have even encouraged them. In the local sales of enthusiasm and confidence; at the same time also experienced the golden brigade "integrity, integrity, build the car," the true connotation.
The international financial crisis at the end of 2008 has continued to this day, and has brought undeniable influence to passenger car manufacturers. As a result, the export performance of various manufacturers has also declined. Nevertheless, Xiamen Golden Brigade’s emphasis on overseas markets remains the same. With its technology, management, service, and strategically integrated with the international community, Golden Brigade actively strives to contact with overseas distributors and carry out relevant professional training, not only to help them deepen their understanding of the gold passenger car products, but also The brigade increases the understanding and mastery of joints in overseas markets. It is understood that since 2009, the person in charge of the Golden Travel Company’s export trade department has visited Russia, Iran, Saudi Arabia, the UAE, Yemen, Algeria and South Africa and many other countries. It actively visits customers, actively collects feedback, and intensifies solutions. The customer's after-sales problem has laid a solid foundation for the overseas market in the future.
